5 Ways BPM Consultants Improve Change Management

By Celerity

Change is hard. Have you ever heard the following objections to innovation from your organization? “My department is unique.” “That sounds great in theory, but it wouldn't work in our environment.” “An outsider doesn’t understand the way we operate.”

Business Process Management (BPM) consultants hear these objections at the beginning of virtually every project we undertake. It’s true that we’re not experts in every field, but we are experts in process improvement, efficiency, and helping organizations deliver value to their customers as quickly as possible. We understand that every business is different and that most organizations are, at best, minimally resistant to change.   

By partnering closely with your team’s stakeholders, listening to their needs, and understanding their positions, consultants prove that fresh tools and strategies can be implemented in harmony with existing structures and organizational cultures to produce incredible results.

Here are five reasons why organizations should make external BPM consultants an integral part of a continuous improvement culture:  

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Software Development and Agile Methodologies: A Chronicle of 2016

By Celerity

As we say goodbye to 2016, let’s reflect on some of the Celerity stories that were popular this year! From trends like Agile development to personalization and operational readiness, Celerity’s consulting team has contributed a wealth of knowledge to Breakthroughs in Acceleration. Here are a few of our favorite articles:

Operational Readiness: 3 Keys to a Successful Takeoff for Any Large-Scale System
If you’re preparing for the launch of a large-scale initiative in the coming year, don’t let untested systems and unprepared users create a deployment debacle. Follow these three operational readiness steps to help build confidence in your new system and get your project off the ground smoothly. Read the full blog post.

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3 Ways to Digitally Engage Employees During Organizational Change

By Nicole Helfrich, Delivery Director, Project & Program Management

Let’s face it: change really is the only constant in our world.

Has that age-old statement caused us to be numb to change? As leaders, do we think that because our employees accept change as part of the status quo, they don't need any support when the organization is facing significant transition?

Of course not.

Turbulent times call for instilling trust and confidence and the only way to do that is to connect with people.

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Jump Start Organizational Change Management with GRPI

By Frank Weber, Engagement Manager, Business Process Management

My team and I recently started a 15-month Business Process Management (BPM) engagement for a Fortune 500 financial services firm. The project focuses on transitioning over 7MM charged off credit card accounts from one system of record to another as part of a recent acquisition. As the project was kicking off, it became obvious that the project scope and deliverables were unclear. We also felt as if we didn’t have the right people engaged.

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Technology Change & Adoption: 5 Steps to Drive Success

By Kevin Coyle, VP of Consulting Services

Is it Groundhog Day?

Every day, we find ourselves engaged in similar conversations with our clients about the latest and greatest technologies. They want to know what’s hot, what’s not, and what solutions will drive their organization forward. The trends du jour include big data, cloud computing, social media and self-service business intelligence, just to name a few.

While technologies continue to evolve, the end goal remains the same for our clients: adopt and implement the best-fit solution that will drive greater efficiencies, improved customer experiences and ultimately...revenues.

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