Author archives: Gaurav Khullar, Management Consultant


Why Quality Assurance is Imperative to Your Organization

By Gaurav Khullar, Management Consultant on Nov. 9, 2016 View Comments

In today’s fiercely competitive marketplace, formalizing a quality assurance program is imperative for every organization looking to meet customer requirements and avoid the steep cost of quality failure. As defined by the International Organization for Standardization (ISO) 9000, quality is the degree to which a set of inherent characteristics fulfills requirements. ISO 9000 was created by the ISO as a way to define, establish, and maintain an effective quality assurance system for manufacturing and service industries. As you establish internal processes to fulfill your unique mission and objectives, quality standards will be individually tailored, but understanding the Three Lines of Defense Model and the potential cost of a failure is a great place to get started on quality assurance.

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